Working with an HVAC contractor will likely involve a significant investment on your part as a homeowner. Therefore, you should take the time to do your due diligence and investigate your potential contractor’s background before you make any type of hiring decision.
Here are a few examples of some key questions you should ask before you hire an HVAC contractor in Grand Rapids, MN. The contractor’s responses will tell you all you need to know about whether they are a good fit for you and the job you have in mind.
Q: What type of training and experience does your team have?
This question can cover everyone from the salesperson who will be preparing your quote to the team that would actually install your HVAC equipment. In general, though, you can trust the people installing the machines to know what they’re doing—the salespeople, however, are trained in sales, not necessarily in their specific industry. A lack of knowledge about HVAC-specific subjects could result in you making the wrong decision for your HVAC needs. Therefore, it’s important that everyone you’ll be interacting with is experienced in and knowledgeable about HVAC specifically.
Q: Which manufacturers do you work with?
There are many different manufacturers of heating and cooling equipment, and each manufacturer offers a variety of different models. If a company only offers one manufacturer, it will not have as many options available. It’s better to find contractors who give you a choice of several manufacturers and are knowledgeable about the pros and cons of each of your options.
Q: Is your company licensed and insured, and do you handle permits?
First and foremost, you should absolutely not work with any contractor that is not licensed or insured. This is a major financial risk on your part, and also says a lot about the professionalism and quality of the contractor. Second, your HVAC contractor should handle taking out permits for your convenience, and also for the safety of the work they’re going to be doing.
Q: What is or is not included in the quote you provide me?
Keep in mind that what’s not included in the quote can often be just as important (if not more so) as what is in the quote. Will all old components be replaced when the new equipment is installed? Are labor costs included? Ask as many questions as you can about the quote just to make sure you completely understand the costs you will be responsible for.
Q: What do I need to do after installation?
The contractor should be able to provide you with some good information about the kind of maintenance you need to perform to keep your new HVAC equipment in good operating condition for many years to come. This regular maintenance is extremely important. Ask if the contractor offers routine maintenance services in addition to installation services.
For more information about how to choose the right HVAC contractor in Grand Rapids, MN, contact the team at Rapids Plumbing & Heating Inc. today.